Maintenance Issues

Imagine, if you can, seeing your salon for just one day through the eyes of your customers. Learning to use customer eyes is an idea that many successful tanning salon owners have accomplished in maintaining a professional looking facility.

Year after year, surveys reveal that cleanliness is one of the most important factors influencing customers when deciding where to spend their hard-earned tanning dollars. From the moment a customer enters a tanning salon, impressions begin to form. Whether to appeal to a first-time tanner or a client that has been with you for years, your salon must be clean.

With more tanning salons opening every day, your customers will have more choices about where to shop. Customers are the first to see old smudges, smears and dust that seem to become invisible to employees over time. In addition to the thorough tanning unit sanitation after each use, the following are some things to look for with those newly acquired fresh eyes.

The floor is the first thing a customer sees when they enter a salon, and it continues to be scrutinized throughout the tanning session. Clean floors can be achieved by attentive staff that pays close attention to details while carrying out their cleaning duties.

Edge cleaning is usually the biggest challenge. That’s the spot where the shelving and walls meet the floors and sweeping and mopping seem to push the dirt into that space. Staff should be especially trained to keep those edges clean. Your floors literally can reflect who you are as a tanning facility.

Displays

Your shelves, cases and doors require constant attention. Most salons still are in search of the perfect feather duster that can clean without knocking the tanning lotions over. The most effective cleaning program has staff working with a rolling cart; they remove lotion bottles in small sections, clean the shelves and re-stock the product.