As for the equipment itself, performance and quality are among the top criteria for salon owners; however, their definitions of those criteria differ. For some, additional equipment enhancements such as advanced lamp and filter systems, digital stereo systems, aromatherapy, massage, cooling mist, easy-touch controls, electronic diagnostics, advanced body cooling and integrated ventilation systems are necessary components of high-performing equipment. For others, too many bells and whistles spell potential maintenance issues down the road. Ultimately, it is up to the salon owner to research an individual unit’s durability. Ask around—other salon owners should be able to tell you a lot about their experiences with the same equipment. Similarly, test out the units yourself and see how well those bells and whistles really work. This trial is also a great way to gauge the ability of the unit to produce a tan. Look Beyond The Purchase Regardless of whether you buy the souped-up or the standard version, your equipment is going to need maintenance. Thanks to manufacturers that place their equipment components in trays that slide out of the bottom of the beds, general repairs and cleaning have become much easier, while specially coated finishes allow beds to be more durable and ensure their trendy look much longer. However, it’s important to be prepared for maintenance issues that you can’t resolve yourself. Before buying a bed, you want to feel assured that the tech support and service offered by the company will suit your needs should anything happen. You also should ask if the manufacturer or distributor selling you the bed has some type of organized technician network in your area—you don’t want to have a technician "walk you through" troubleshooting a maintenance issue long-distance. Additionally, the initial purchase phase is the perfect time to anticipate how a company will treat you post-sale. Those companies that are interested in helping you in all areas of your business are likely to be those that will continue to help you, even after you’ve invested your money in their equipment.
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