
Sell The “Bare”Essentials
by Jenifer Hunt
Sales on
supplemental products and services can generate revenue for salons looking to
provide additional purchasing opportunities for their target demographics. If
you are considering adding products or services to increase profits, it is
critical to consider the benefits, returns on investment, applicable sales
pitches, requirements for use and special training necessary to optimize earning
potential.
This month, LOOKING FIT® sat down with suppliers of ancillary products and
services to get their views on trends in equipment, personal tanning garments,
swimwear and jewelry. Look for more topics in future issues, and feel free to
contact us if you have questions about any product or service you would like to
know more about.
Profit Center: Equipment
Spotlight On: UVA Sunsystems and WOW Workout For Women Scherry Billin, WOW
Workout For Women, owner
Benefits: The indoor tanning
industry has a predominately female customer base, making them ideal venues to
offer anti-cellulite services, such as Vacu-Step. The system is a safe, natural
alternative to liposuction, is relatively easy to integrate and maintain, and
provides exceptional returns on investment.
Return On Investment: A
typical salon can expect to pay off its Vacu-Step purchase in approximately
three months. Even with minimal usage, the machine can yield $3,000 to $9,900 in
revenue per month.
Salon Sales Pitch: Women
want to eliminate cellulite and inches without resorting to liposuction, and
Vacu-Step provides a safe, natural alternative to invasive procedures. Using the
Vacu-Step amounts to a quick, low-impact 30- minute workout; can be
conveniently done during a lunch break; and can reduce common target areas
including hips, stomach, thighs and buttocks.
Requirements: The machine’s
only requirement is a 9-foot by 9-foot space.
Training: Limited training
is needed to operate Vacu-Step. A one-day training program is offered to salons,
and soon will be available via the Internet for convenient reference and
training purposes.
Profit Center: Personal Tanning Garments
Spotlight On: Sock-It Sandy Cutturini, owner
Benefits: All salons know
the value of carrying lotions and eyewear, and rightly so, as they are huge
sellers. But there is a sizeable market for other accessory items, including
personal tanning garments. Many salon customers do not like to tan in the nude
and wear some kind of garment when they tan, which may leave tan lines. Salons
that carry Sock-It products address customers’ personal comfort levels while
adding to their bottom line.
Return On Investment: The
return on investment is keystone or better. The cost to salons is approximately
$5 per garment and suggested retail is $10 to $15.
Salon Sales Pitch: A great
sales pitch to women is, “Your hair color is beautiful, you obviously spend a
great deal of time and money coloring and maintaining it. Have you considered
using a sun cap to extend the life of your hair color and to keep it from drying
out?” A possible sales pitch for men is, “Have you seen a Sock-It? It
provides protection and doesn’t leave a tan line.” An attractive display is
its own sales pitch. Accessories are often impulse purchases, therefore we
suggest a countertop display to appeal to customers’ tendency to buy
interesting products at attractive price points, in good-looking packaging.
Requirements: The product
must be ordered by the dozen.
Training: A brochure is
available that gives a detailed explanation of the benefits of each product.
Profit Center: Swimwear & Apparel
Spotlight On: California Clothing Co. by Heartland Laura Gillespie, marketing
director
Benefits: Salons that offer
clothing, including swimwear, can differentiate themselves from their
competition. The California Clothing Co. by Heartland is a unique clothing
collection consisting of swimwear, apparel, sunglasses, accessories, club-wear and
footwear. Customers can make purchases through salons even during the off-season
when swimwear and lightweight clothing is difficult to locate. Fans of the line
shop at participating salons because our collection is not available in mass
market retail stores.
Return On Investment: We see
returns on investment in the range of 30 percent to 100 percent. The variables
that play into returns include a salon’s location, demographics, marketing
campaigns and in-store displays. The greater the investment, the greater the
return.
Salon Sales Pitch: Simply
displaying the Heartland Tanning catalog is the best sales pitch. It does not
show
wholesale prices. Targeting customers preparing to take vacations and in need of
summer clothing is effective.
Requirements: There is no
minimum order requirement. Instead, we offer discount incentives on
high-quantity purchases.
Training: Salons find that
adding the California Clothing Co. by Heartland line to their product offerings
is a seamless procedure. Only general retail knowledge is necessary, and
Heartland’s sales staff is prepared to promptly respond to any questions
salons may have.
Profit Center:
Spotlight On: Four Seasons Sales & Service and Beverly Hills E-Boutique
Gina Evans, Four Seasons Sales & Service, marketing manager
Benefits: The benefits of
offering exclusive jewelry via salons’ mysalonsite.com Web sites are enormous.
Internet retail purchases have grown 182 percent during the past four years and
are expected to double by 2010, meaning shoppers want unique items that cannot
be purchased at the shopping mall. Together, Four Seasons Sales & Service
and Beverly Hills E-Boutique provide salons with a virtual sales option that
does not require countertop space. A salon owner can start generating revenue,
yet never need to purchase or stock a single item. It’s like opening a whole
new store without any overhead.
Return On Investment: Salons
can start generating income online with practically no investment or Internet
experience. It’s brilliant.
Salon Sales Pitch: The
Beverly Hills E-Boutique spots trends in celebrity jewelry and creates
affordable alternatives. When a company offers fashionable accessories at
reasonable prices, a hard-sell is not necessary. This jewelry line is exclusive
to Four Seasons, and customers who order from a salon’s mysalonsite.com site
will receive an impressive discount when they sign up to receive Internet
promotions.
Requirements: The only
requirement is the little time it takes salons to create a mysalonsite.com
professional Web site.
Training: No training is
required.
|